Frequently Asked Questions

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At TruBlu Pool and Spa Service we recommend and only offer weekly pool service. The chemistry of your pool’s water changes every day and at a minimum the chemistry has to be tested and adjusted on a weekly basis. If the pool is not properly cleaned, chemistry of water is not properly balanced, or the pool equipment should develop a problem this could lead to cloudy water, damage to the pool’s plaster, or a costly repair to the pool’s equipment.

This is unique to each pool based upon how often it is being used and where the pool is located (Inside/Outside). For most pools we recommend in the winter months running the pump for 6-8 hours daily and in the summer, months running the pump for 10-12 hours. For pump speeds that are set very low the length of time may need to be increased even longer to ensure proper filtration and circulation of your pool.

We recommend filters to be cleaned and serviced every 3 months. If you should notice the following: pressure gauge of your filter increases 10 psi above the clean pressure, a decrease flow of a spill over, water feature, or the circulation of water then the filter may need to be cleaned sooner.

Weekly pool service is priced differently for every pool and is based upon several factors which include:

  • Size of the pool in gallons
  • Pool with an attached spa, catch basin, or lazy river
  • Location of the pool in the yard
  • Trees, Bushes, and other organic landscape near or around the pool
  • Angles, Pool Build, and Depth of the pool
  • Pool equipment

To receive a quote for weekly pool service please click on the Contact Us page.


  1. Keep your equipment on.
    In general, moving water is less likely to freeze, that is why it is essential to keep equipment running and pool pumps circulating even during freezing temperatures.
  2. Check your pool pump, pipes, and lines.
    Do you notice any damage or cracks? If so, turn off your pool to avoid further damage.
    Do note that cracks in frozen pipes and lines will not leak until they start to thaw.
  3. Assess the surface of your water.
    The surface of your pool’s water could freeze. As the water freezes, it expands and can start pushing against the tiles of your pool causing them to potentially chip, break or fall off completely. It is important to keep water flowing for as long as possible to avoid potential damage caused by ice.


  1. Turn off your breaker.
    While you may not have power now, the first thing you should do is turn off all breakers to your pool so that when the power does return, you can assess your pool in a controlled environment before everything turns back on and causes potential havoc.
  2. Remove lids.
    Freezing water expands and it needs a place to go. To avoid cracking and damaging lids, we recommend removing pump pot and filter lids to avoid extra built-up pressure and provide extra space for any ice to go.
  3. Open all valves.
    Similar to removing lids, opening as many valves as you can, including the air relief valve on top of your filter, relieves pressure on the water that may be expanding within your equipment.
  4. Remove all plugs.
    Many of your plugs can also be removed to account for expanding water. Remove the pump pot plug, pump volute plug, the drain plugs next to the heater and the plug found at your dial valve. While most frozen plugs can be removed by hand, if needed, use a pair of pliers for extra leverage.

We currently do not offer commercial pool service or repair and only provide service and repair to residential pool customers.

We do not offer service or repair to Above Ground Pools, Spas, or Swim Spas.

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